The Increasing Application Of Scientific Management Principles Of Work Organisations To Services Is, Despite Its Limitations, Inevitable And Irreversible


The Increasing Application of Scientific Management Principles Of Work
Organisations To Services Is, Despite Its Limitations, Inevitable and
Irreversible.
I Introduction

From the outset of this essay it is necessary to define the basic principles of
Scientific Management in order for the statement to be fully understood and why
if at all such a practice is ‘inevitable' and indeed ‘irreversible' within a
service industry context.

The underlying belief that scientific management, or rationalisation= , is able
to provide the basis for separating management from the execution of work. ‘The
rationalisation of work has the effect of transferring functions of planning,
allocation and ...

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Taylor
believed that in order to discourage, and indeed halt, this ‘soldiering' a ‘
mental revolution' was required. He believed this could be achieved via four
vital principles: (1) the development of the best work method, via systematic
observation, measurement and analysis; (2) the scientific selection and
development of workers; (3) the relating and bringing together of the best work
method and the developed and trained worker; (4) the co-operation of managers
and non-managers which includes the division of work and the managers
responsibility of work.

From this five key facets have evolved that lie at the foundation of scientific
management. Hales (1994) has summarised these as follows:

- systematic standardised work methods via mechanisation and standard
times.
- a clean functional division between managers and non-mangers.
Braverman (1974) described this as the ‘separation of conception from
execution'.
- centralised planning and control.
- an instrumental, ...

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beliefs and could the reason for this provide an
argument against the suggestion of the ‘inevitability' of the principles within
the service industries.

For rationalisation to be applied three prerequisite conditions are required:
clear and single objective (for example maximising profit); hard data ( for
example accounting information); and no more than limited and measurable
uncertainties (for example normally distributed machine parts). In general these
three conditions do not hold in the service sector. Furthermore the quantities
and the types of resources differ greatly from manufacturing industries. Within
the service sector there is often more labour and less capital. This ...

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The Increasing Application Of Scientific Management Principles Of Work Organisations To Services Is, Despite Its Limitations, Inevitable And Irreversible. (2008, November 6). Retrieved October 23, 2021, from http://www.essayworld.com/essays/Increasing-Application-Scientific-Management-Principles-Work/92625
"The Increasing Application Of Scientific Management Principles Of Work Organisations To Services Is, Despite Its Limitations, Inevitable And Irreversible." Essayworld.com. Essayworld.com, 6 Nov. 2008. Web. 23 Oct. 2021. <http://www.essayworld.com/essays/Increasing-Application-Scientific-Management-Principles-Work/92625>
"The Increasing Application Of Scientific Management Principles Of Work Organisations To Services Is, Despite Its Limitations, Inevitable And Irreversible." Essayworld.com. November 6, 2008. Accessed October 23, 2021. http://www.essayworld.com/essays/Increasing-Application-Scientific-Management-Principles-Work/92625.
"The Increasing Application Of Scientific Management Principles Of Work Organisations To Services Is, Despite Its Limitations, Inevitable And Irreversible." Essayworld.com. November 6, 2008. Accessed October 23, 2021. http://www.essayworld.com/essays/Increasing-Application-Scientific-Management-Principles-Work/92625.
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PAPER DETAILS
Added: 11/6/2008 07:39:19 AM
Category: Miscellaneous
Type: Premium Paper
Words: 1977
Pages: 8

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