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Papers On Management Of Information Systems
Page 23 of 81
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Designing a Call Center for Shands Healthcare
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An 8 page paper proposing the creation of a call center for one of the hospital’s clinics, providing a project overview and supplying project milestones. The call center will operate with web servers and VoIP technology. Success of the project will be measured in terms of greater productivity and enhanced customer service. Staff members will be able to retrieve their messages electronically from any location, and the servers will preserve full records of all call-related activity. Bibliography lists 8 sources.
Filename: KSitCallCtrShands.rtf
Designing a New IT System; Approaches, Quality Control and Timetable
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This 8 page paper looks at the way in which a call handling system could be designed women to deserters. The paper is written in three parts. The first part of the paper looks at how success can be insured with the way that the project and design is approached. The second part of the paper considers issues of quality assurance. The last part of the paper presents timetable for the development of the system. The bibliography cites 5 sources.
Filename: TEcaseem.rtf
Designing an IT System
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This 14 page paper considers how an IT system may be designed for a specific business. The paper considers the position of Harley Davidson, but can be applied to any other organizations. Using models such as soft systems modelling, actor network theory and supply chain analysis, the paper shows how the system may be designed to meet commercial and user needs. The bibliography cites 14 sources.
Filename: TEdesITS.rtf
Desirable Practices in the Implementation of a New Technology System
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This 7 page paper examines the problems and pitfalls of changing systems in an organization. Attention to human resources—both technical and non-technical—is given. Bibliography lists 3 sources.
Filename: SA734tek.rtf
Developing a Technological Strategy
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This 5 page paper considers how a technological strategies may be developed, what type of information needs to be considered, how different needs should be assess and how these may be brought together to create value by maximising tangible and intangible resources, including the customer base. The writer also considers when the strategy may need to be amended for different departments within a company. The bibliography cites 3 sources.
Filename: TEtecstr.rtf
Developing a Web Page for “Eyes R Us”
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This 12 page report
discusses the processes involved in the creation of a Website
for an organization called “Eyes R Us.” From designers to
dentists to dairy farmers, small-business owners are finding
that the Web is an affordable and effective way to promote
their products and services. Equally important to know with
some degree of certainty whether or not a company’s
prospective clients go on the Web to research and buy products
and services. With the proliferation of software tools
promising an easy-yet-professional-looking site in just a
matter of hours playing on the home computer, it is easy to
assume that there is no reason to hire an expensive
“webmaster” or developer to create a site. The keys to
successful Web marketing include planning for costs,
developing a concept, and product positioning . . . as well as
a great Web site. The author of this paper clearly advocates
outsourcing the process. Bibliography lists 8 sources.
Filename: BWeyerus.wps
Developing IT Policy
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A 5 page paper containing a series of expanded bullet points addressing three considerations in developing an IT policy document for a financial services organization. Headings include: Issues of the Information Environment and Knowledge Management; Points to Address in an IT Policy Document; and Problems to Overcome. This final section discusses determining an acceptable level of risk; setting limits as to the breadth of system redundancy; and determining whether IT projects should be maintained in a portfolio management approach. Bibliography lists 9 sources.
Filename: KSitPolDev.rtf
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