Facing the Dilemma of Legacy Systems
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The purpose of this 24 paper is to consider when it is best to replace a legacy system and when it is best to retain and maintain it with updates or the use of migration. The is undertaken with the use of an extensive literature review which considers the technology but is written from a business perspective. The results indicate that although replacement may be more attractive, the development of new technology and the risks may indicate, in a cost benefit analysis that legacy systems should be integrated or migration should be used. This paper will help business make decision regarding the way in which they make the future IT investment decision where there are legacy systems in place.
Filename: TElegacy.rtf

Factors Influencing CRM Implementation in a Logistic Environment
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This 46 page paper is a proposal and literature review for research to identify the different influencing factors that are present when a firm wants to successfully introduce customer relationship management (CRM) system. The paper gives an introduction with aims and several hypotheses to be tested and then undertakes an input literature review, considering the different elements of CRM implementation that may be influential. Factors consider range from the functionality of the system, its ability to access and interpret data to the management of human factors and managing change. The paper then gives a methodology to be used for the primary research along with a short timetable and budget. The bibliography cites 41 sources.
Filename: TEimpCRM.rtf

Factors One Should Consider When Establishing A Useful Management Accounting Information System
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This 5 page paper considers what factors need to be looked at before a company decides upon, and implements a new management accounting information system. Factors discussed include functionality, current and future information needs, the decision whether to buy or lease and influence and impact on employees. The bibliography cites 5 sources.
Filename: TEestaccs.rtf

FAST SHIP – STRATEGIC DEVELOPMENT
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This 13-page paper discusses logistics management and systems for freight forwarder Fast Ship company. Also discussed are information systems and ERPs. Bibliography lists 15 sources.
Filename: MTsupdev.rtf

Feasibility Studies and Quality Control
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This 8 page paper considers the way in which feasibility will be studied as the beginning of a project, outlining operational, organisational, technical and financial feasibility. The paper then considers the way monitoring and control will then take place during the project. The bibliography cites 7 sources.
Filename: TEfeasbl.rtf

FedEx (Federal Express) Corporation
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A 15 page paper that discusses specific aspects of FedEx and responds to specific questions. Topics include: a critique of the business, including the vision, strategies used to provide exceptional customer service, systems that enhance operations and service, and efforts to always be improving services; the degree of synergy among those four factors within the company; incongruities or lack thereof and what to do about them; how FedEx can stay ahead in this fiercely competitive industry. Also discussed are the continual changes made in IT to enhance both customer satisfaction and employee work. FedEx follows TQM principles - these are discussed. Bibliography lists 17 sources.
Filename: PGfdx3.rtf

FedEx and the Use of Technology
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This 5 page paper takes a look at Federal Express. The introduction of the digital pen is highlighted. Bibliography lists 3 sources.
Filename: SA837fex.rtf

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