Concepts and Tools Useful in Project Management
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This 5 page paper looks at several concepts and tools which are used in project management. The paper looks at the use of the work breakdown (WBS), structure risk assessment, the use of statements and the Gantt chart. The bibliography cites 6 sources.
Filename: TEPMtools.rtf

Concepts Used in Operations Management
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This 11 page paper considers different aspects of operations management, looking at the importance and value of competitive advantages though cost, quality and service, the importance of forecasting, strategic decision making, planning and monitoring. The bibliography cites 5 sources.
Filename: TEopmcon.rtf

Conflict Management in the Workplace (Case Study Analysis)
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This 3 page paper uses a case study as a springboard for discussion. What does one do when their boss believes that he is superior and does not listen to a subordinate's suggestions? Conflict management theory is discussed. Bibliography lists 3 sources.
Filename: SA545wk.rtf

Conflict Management; The Systems Approach
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This 9 page paper looks at systems approach to conflict management; what it is and how it may be used. The paper outlines the theory and the practice before considering the Brett, Goldberg and Ury model of design for use with dispute resolutions in different situations. The bibliography cites 15 sources.
Filename: TEconflict.rtf

Conflict System Design Using a Case Study (Home Depot)
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This 16 page paper uses Home Depot as a springboard to discuss principles of Conflict System Design and related theories. Theories are discussed in depth. Home Depot is evaluated and recommendations for change are made regarding methods described. Bibliography lists 10 sources.
Filename: SA229CSD.rtf

Congestion on the Internet
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A 10 page paper discussing some of the ways it could be possible to reduce the increasing problem of Internet congestion. The paper discusses ISDN, ADSL, cable modem connection and DirecPC, but high-speed connections do little to ease congestion aside from perhaps allowing the user to spend less time to accomplish what he needs to do. Infrastructure needs to be shifted away from dependence on the circuit-switched voice system that existed long before most could conceive of computers. To accomplish that shift, it would be beneficial to look at IP telephony more as a method of data transmission rather than simply a low-cost alternative to conventional telephone service. In the meantime, the combination of the cable modem and the virtual private network appears to be a workable way of easing Internet congestion using available technology that could be implemented right away. The Internet is doubling every nine months, and there is little space for esoteric theorization without first ensuring that progress is made in practical areas. Bibliography lists 14 sources.
Filename: KScongest.doc

Container Yard Management and Berth Allocation
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A 13 page paper discussing these two activities in light of the changes that are now underway. The process of shipping and transferring cargo is as old as the Phoenician civilization, but the advent of automation and container shipping has brought shipping and cargo management to the brink of change on the order that it has not seen for decades. Shippers can be certain that container yard management and berth allocation both will step up several notches in sophistication, gaining greater efficiencies for shipping lines, manufacturers and port authorities. Bibliography lists 12 sources.
Filename: KSberthAllo.rtf

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