E-Commerce and CRM
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This 10 page paper looks a fictitious case study and answers questions regarding the implementation of an e-commerce and customer relationship management (CRM) strategy. The paper considers the benefits of e-commerce, the requirements for e-commerce and CRM to be successful and what type of system would be able to provide an holistic solution. The bibliography cites 11 sources.
Filename: TEecocrm.rtf

E-COMMERCE AND INTERNATIONAL TRADE
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This 22-page paper discusses e-commerce and international trade. Topics discussed include how e-commerce has impacted trade, global trends and discussions of how e-commerce-ready various countries are. Bibliography lists 21 sources.
Filename: MTinectr.rtf

E-Commerce And The Entertainment Industry
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A 4 page paper. Only books, music, videos and movie tickets are discussed in this paper. The paper discusses the impact of e-commerce on these items. The writer begins by commenting on the success of Amazon.com. Statistical data reported include the percentage of consumers who make purchases Online, the percentage who purchase books, CDs, videos and movie tickets. The writer comments on the reasons consumers are turning to the Internet to make these purchases. Data included. Bibliography lists 9 sources.
Filename: PGentnt.rtf

E-Commerce and the Law
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This 12 page paper considers the risks of e-commerce identifying breach of copyright as one of the most relevant, followed by privacy concerns of employees and confidentially concerns of employers. The writer considers this from a UK legal perspective. The bibliography cites 12 sources.
Filename: TEecomnt.rtf

E-commerce Application and Law
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A 9 page paper answering 6 questions about “legal issues surrounding computer technologies and the challenges posed to Information Technology professionals by the growth of the Internet and the Web. Topics include intellectual property issues such as copyright and trademark issues, privacy, governmental regulation and ethics.” Bibliography lists 11 sources.
Filename: KSecommLegalIP.rtf

E-Commerce Business Models
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A 5 page paper discussing the brokerage, infomediary, merchant and manufacturer (direct) models of e-commerce and supplying examples of each. Those examples, respectively, are Priceline.com, Coolsavings.com, Amazon.com and Dell Computer. Each has developed what has come to be a specific online business model that others try to emulate. Bibliography lists 4 sources.
Filename: KSmktgEcomBizMod.rtf

E-Commerce Enabling Technology
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E-commerce is becoming increasingly important. This 14 page paper looks at the way enabling technology increases the value of any internet presence and uses CRM systems as an example of how companies can utilize applications to increase sales, retain customers and generally benefit the business. The paper looks at the background and use of CRM applications and their architecture and then considers a specific company to look at how a CRM application has been put to use. The bibliography cites 15 sources.
Filename: TEenableec.rtf

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