Communication Skills

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and supports his or her team, helping each team member achieve his or her full potential. The leader’s role is one of teacher, coach, counselor, and trainer.
Research on problem solving in groups suggests that there are two types of leadership roles, the task specialist and the social emotional specialists. Years ago, Robert Bales and his colleagues performed a set of experiments on leadership. The subjects were groups of male college students. They were brought together in a laboratory and given certain intellectual problems to solve. This research measured each man’s verbal behaviors as objectively as they could. At the end of each session the subjects were asked to rate each member of their group in a number of ways. including how much they liked each other and which men seemed to be leaders or have the best ideas. Bales and his associates reported that two types of people get high scores on leadership scales: the “idea generator” (or task specialist) and the “social ...

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