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Internet Orientation Project - Online Essay

Internet Orientation Project


In the article, “Are distributors going the extra mile?”, the author relays her findings of a survey she initiated. The questions were posed to 2,000 people in the purchasing profession and sought to determine whether or not distributors were “committed to relationships” (Avery 51) with buyers.
The key areas discussed were: order-handling efficiency, customer service, handling of delivery and lead-time issues, understanding the cost issues, technical support, relationships with manufacturers, geographic range of service, and electronic commerce capability. The discoveries made were closely related to my own opinions of distributors.
Having worked with distributors for the past two ...

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of trying to have the parts on the floor when needed, not too early, and never late. Extra stock ends up in inventory, and although labeled as an asset in the books, it is actually a liability. This drives the agent to search for creative ways to control materials. One key way to accomplish this is to utilize distributors that are “committed to long term relationships in which they take on more of the responsibility of managing activities up and down the supply chain” (Avery 52). This has to be a mutual sharing of information and cross training in order to work effectively.
Inefficiencies in lead times are probably the biggest nuisance to a buyer or purchasing agent. According to the survey results, “Most buyers say that all distributors need to do is pick up the telephone to inform them of late deliveries.” With this statement, I agree entirely. Most of the time a buyer will not know a product will be late until the distributor is contacted after the part was scheduled to ...

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Internet Orientation Project. (2004, October 1). Retrieved March 29, 2024, from http://www.essayworld.com/essays/Internet-Orientation-Project/15240
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"Internet Orientation Project." Essayworld.com. October 1, 2004. Accessed March 29, 2024. http://www.essayworld.com/essays/Internet-Orientation-Project/15240.
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PAPER DETAILS
Added: 10/1/2004 08:43:23 PM
Category: Computers
Type: Free Paper
Words: 475
Pages: 2

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