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Customer Service Essays and Term Papers
KoutoubiaOperations management
Koutoubia Holding
Assignment August 2011 - Individual Report
Made by: Meryem ELAMRANY
Sunderland Faulty of Business & Law Undergraduate Programs
Plan
I- Introduction
II- Koutoubia in Morocco
III- Presentation of the company ...
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Telecommunications Act Of 1996In February of 1996, the U.S. Congress enacted the . The Act was one of the most substantial changes in the regulation of any industry in recent history. The Act replaced all current laws, FCC regulations, and the consent degree and subsequent court rulings under which AT&T was broken into the ...
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Public RelationsGood is key to the success of any business. A company must strive to make itself stand out in its particular field. The media can be a very effective tool if it is used right.
A twenty first century company is not only going to need the ability to please their customers, but to delight them. ...
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The Kondratieff Wavehas its basics in what’s called long wave cycles. These long wave cycles involve economics (world economics), important moments in history and of course human affairs. Long waves have to do more with “accumulated” massive structure problems in world economies. Problems that governments try to ...
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Reorganisation Of The NhsThis paper is concerned with the major changes, which have taken place in the National Health Service (NHS) following the NHS and Community Care Act 1990.
Any UK government is faced with a long list of health issues, this list would include macro questions such as the relationship of the ...
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The History Of General Motors Corp.Richardson
The General Motors Corporation is and will always will be the best overall when it comes to the quality and production of automobiles. From the day it began in 1908 it was the leading automobile production company in the United States. General Motors has accomplished many ...
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Financial Report Of Loewen Group Inc.The Loewen Group Inc. was founded in 1969. The company has two major
headquarters in North America, one in Burnaby, British Colombia and a second in
Cincinnati, Ohio. Loewen Group Inc. (L.G.I.) is the largest funeral services
enterprise in Canada and is the second largest company in the North ...
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Operating StrategyApollo Hospitals, India
Considering the elements of a strategic service vision, the following are the
factors applicable to the Apollo Hospitals of India. The service vision
framework are according to an exhibit from "Lessons in the Service Sector" by
James L. Heskett, Harvard Business Review, ...
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Good Public Relationsis key to the success of any business. A company must strive to make itself stand out in its particular field. The media can be a very effective public relations tool if it is used right.
A twenty first century company is not only going to need the ability to please their customers, but to ...
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Consumer AwarenessFeel that you got ripped off? And the company, which sold you the defective good or service, has turned a deaf ear to your complaints? Don't sit back and take it. As long as consumers remain passive consumers they will continue to be exploited.
Yes its time to brush up our consumer rights. ...
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Debtor-Creditor RelationshipsChapter 32 Debtor-Creditor Relationships
. Definitions
o One type of agreement to answer for the debt or default of another is called a suretyship. The obligor or third party who makes good on a debtor's obligation is called a surety. The other kind of agreement is called a ...
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The NFL, Sports Marketing, and the Super BowlSports Marketing
NFL or the 'National Football league' as it is referred to, is America's pride and cause for the inculcation of the inherent patriotic spirit in the heart of the American. The NFL conducts football games as a part of the tradition every year, and every year Americans gather at ...
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The Privatisation Of The Uk ElSince the privatisation of the British electricity industry in the early 1990’s the power industry has gone through major structural changes. As with most privatisation of former public companies, (such as the privatisation of British Telecom and British Gas), the government wished to see ...
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Ford Motor Companyis the world's largest producer of trucks, and the second
largest producer of cars and trucks combined. Ford has manufacturing, assembly
or sales affiliates in 34 countries and Ford companies employed 337,800 people
world-wide in 1996.
Ford has manufacturing facilities in 22 countries on 5 ...
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Utility DeregulationThe electric utility industry began in the late 1870's as street lighting and electric railway business by private electric companies. Through the years it has grown to become one of the nation's largest business enterprises. Some municipally owned electric systems were established to provide ...
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Developing An Effective Sales Training Programis increasingly becoming a critical part of the sales manager’s job. According to Anderson, Hair, and Bush, “Customers are more knowledgeable than ever before, competition is ever more fierce, and customers are demanding more quality and service from sales interactions” (pp. 7-3). Obviously, the ...
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Business And CommunicationsWhen someone mentions the word communication, one’s thoughts turn to a newspaper, the radio, television, or another more common means of mass-type communication. One does not usually make the connection between communication and other institutions such as business. Good business, however, goes ...
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Cornell's Hotel Management ProgramWhat can a career in hotel management accomplish? It can cause a grandfather to tell his grandchildren about the wonderful trip he had with their grandmother when they met. It can allow newlyweds to experience the love of a lifetime in the sights and sounds of their honeymoon destination and it can ...
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Good and Honorable Actions1. A person decides to open a new shop in the mall. He or she must decide how much to charge for the items they sell. Instead of marking the goods up by an unnecessary margin, the store owner decides to keep the prices reasonable. This way, more people can afford their wares. This is a good ...
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